Monday, October 9th, 2017

iLab North America System unavailable

[8:30 AM EST] - Major service disruption for North America, investigating.

[8:45 AM EST] - Team has identified a networking interruption in the primary data center in Dallas, TX. Investigating further.

[9:00 AM EST] - Believe the issue is with an update that was applied to a gateway appliance device, investigating further and rollback possibilities.

[9:15 AM EST] - Still working through our networking gateway appliance and looking for alternative ways to route network traffic.

[9:21 AM EST] - Resolved, more information to be posted here in the next few days.