All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
iLab Routine Maintenance - Multiple Instances

On Saturday April 27th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Active Incidents




Past Incidents

Saturday, March 10th, 2018

No incidents reported

Friday, March 9th, 2018

No incidents reported

Thursday, March 8th, 2018

No incidents reported

Wednesday, March 7th, 2018

No incidents reported

Tuesday, March 6th, 2018

No incidents reported

Monday, March 5th, 2018

No incidents reported

Sunday, March 4th, 2018

No incidents reported

Saturday, March 3rd, 2018

No incidents reported

Friday, March 2nd, 2018

No incidents reported

Thursday, March 1st, 2018

No incidents reported

Wednesday, February 28th, 2018

No incidents reported

Tuesday, February 27th, 2018

No incidents reported

Monday, February 26th, 2018

No incidents reported

Sunday, February 25th, 2018

No incidents reported

Saturday, February 24th, 2018

No incidents reported

Friday, February 23rd, 2018

No incidents reported

Thursday, February 22nd, 2018

No incidents reported

Wednesday, February 21st, 2018

No incidents reported

Tuesday, February 20th, 2018

No incidents reported

Monday, February 19th, 2018

No incidents reported

Sunday, February 18th, 2018

No incidents reported

Saturday, February 17th, 2018

No incidents reported

Friday, February 16th, 2018

No incidents reported

Thursday, February 15th, 2018

iLab European Site Unavailable

EU Network issues:

Resolved - iLab would like to inform you that the network issue in our EU sites have resolved. Feb 15, 15:21 UTC

Investigating - We would like to inform you that currently we do experience a global issue in our EU sites. We will keep you infoermed of any updates. Feb 15, 15:14 UTC

EU Newtork issue:

Resolved - iLab would like to inform you that the network issue in our EU sites have resolved. Please accept our apologies for the caused inconvenience! Feb 15, 11:10 UTC

Investigating - Our System Administrators are working on it and we will update you in a timely manner. Feb 15, 10:55 UTC

Wednesday, February 14th, 2018

No incidents reported

Tuesday, February 13th, 2018

No incidents reported

Monday, February 12th, 2018

No incidents reported

Sunday, February 11th, 2018

No incidents reported

Saturday, February 10th, 2018

No incidents reported

Friday, February 9th, 2018

No incidents reported