All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
iLab Routine Maintenance - Multiple Instances

On Saturday April 27th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Active Incidents




Past Incidents

Tuesday, May 15th, 2018

No incidents reported

Monday, May 14th, 2018

No incidents reported

Sunday, May 13th, 2018

No incidents reported

Saturday, May 12th, 2018

No incidents reported

Friday, May 11th, 2018

No incidents reported

Thursday, May 10th, 2018

No incidents reported

Wednesday, May 9th, 2018

No incidents reported

Tuesday, May 8th, 2018

No incidents reported

Monday, May 7th, 2018

No incidents reported

Sunday, May 6th, 2018

No incidents reported

Saturday, May 5th, 2018

No incidents reported

Friday, May 4th, 2018

No incidents reported

Thursday, May 3rd, 2018

No incidents reported

Wednesday, May 2nd, 2018

No incidents reported

Tuesday, May 1st, 2018

No incidents reported

Monday, April 30th, 2018

No incidents reported

Sunday, April 29th, 2018

No incidents reported

Saturday, April 28th, 2018

No incidents reported

Friday, April 27th, 2018

No incidents reported

Thursday, April 26th, 2018

No incidents reported

Wednesday, April 25th, 2018

No incidents reported

Tuesday, April 24th, 2018

No incidents reported

Monday, April 23rd, 2018

No incidents reported

Sunday, April 22nd, 2018

No incidents reported

Saturday, April 21st, 2018

No incidents reported

Friday, April 20th, 2018

No incidents reported

Thursday, April 19th, 2018

iLab Australia / New Zealand Site Unavailable

[19/04/2018, 2:00 PM Sydney]: Internal server error on iLab AU server and site is down. iLab Engineering has been notified and are investigating.

[19/04/2018, 2:50 PM Sydney]: iLab Engineers resolved server issue and site should be back up and running. Please contact iLab Support at ilab-support@agilent.com, if there are any issues.

Wednesday, April 18th, 2018

No incidents reported

Tuesday, April 17th, 2018

No incidents reported

Monday, April 16th, 2018

No incidents reported