All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Active Incidents




Past Incidents

Monday, June 11th, 2018

No incidents reported

Sunday, June 10th, 2018

System Unavailable For Some Customers

[4:30 AM U.S. EST] - Major service disruption for North America, investigating.

[12:45 PM U.S. EST] - Agilent Infrastructure team has applied some server upgrades to the Search microservice.  They have disabled some functionality of the search and interlock capabilities in iLab, so the team is working on restoring the service.  Apologies for the delay and we'll provide another update in an hour.

[1:20 PM U.S. EST] - All services have been restored and iLab site should be operational.

Saturday, June 9th, 2018

No incidents reported

Friday, June 8th, 2018

No incidents reported

Thursday, June 7th, 2018

No incidents reported

Wednesday, June 6th, 2018

No incidents reported

Tuesday, June 5th, 2018

No incidents reported

Monday, June 4th, 2018

No incidents reported

Sunday, June 3rd, 2018

No incidents reported

Saturday, June 2nd, 2018

No incidents reported

Friday, June 1st, 2018

No incidents reported

Thursday, May 31st, 2018

No incidents reported

Wednesday, May 30th, 2018

No incidents reported

Tuesday, May 29th, 2018

No incidents reported

Monday, May 28th, 2018

No incidents reported

Sunday, May 27th, 2018

No incidents reported

Saturday, May 26th, 2018

No incidents reported

Friday, May 25th, 2018

No incidents reported

Thursday, May 24th, 2018

No incidents reported

Wednesday, May 23rd, 2018

No incidents reported

Tuesday, May 22nd, 2018

Site Interruption

[3:42 PM EST] - The iLab North American instance may be experiencing partial slowness and outage. iLab Engineers are investigating.

[4:02 PM EST] - The iLab site is operational.

Monday, May 21st, 2018

No incidents reported

Sunday, May 20th, 2018

No incidents reported

Saturday, May 19th, 2018

No incidents reported

Friday, May 18th, 2018

No incidents reported

Thursday, May 17th, 2018

No incidents reported

Wednesday, May 16th, 2018

No incidents reported

Tuesday, May 15th, 2018

No incidents reported

Monday, May 14th, 2018

No incidents reported

Sunday, May 13th, 2018

No incidents reported