[07:27 AM London Time] - Service disruption for iLab EU site. iLab Engineers investigating.

[07:56 AM London Time] - iLab Site Reliability Engineering (SRE) team engaged and started investigation.

[09:05 AM London Time] - iLab European sites should operational. There may be some temporary slowness and iLab SRE is monitoring and increasing bandwidth.

[09:19 AM London Time] - iLab SRE team isolated issue to the utility server and are working with cloud provider on ETA for permanent solution. More information can be found here, http://status.cloudsigma.com/.

[02:20 PM London Time] - iLab EU instance being prepared for migration into backup database.

[02:40 PM London Time] - EU iLab site taken down for changeover.

[02:59 PM London Time] - EU iLab site being prepared to be brought online.

[03:09 PM London Time] - EU iLab site should be back up and running. Site may experience some slowness at times and may be affected to the cloud provider maintenance. More information can be found here, http://status.cloudsigma.com/

[10:56 AM London Time] - Service disruption for iLab EU site. iLab Engineers investigating.

[10:58 AM London Time] - iLab Site Reliability Engineering (SRE) team engaged and started investigation.

[12:56 PM London Time] - iLab European sites should operational. There may be some temporary slowness and iLab SRE is monitoring and increasing bandwidth.

[04:00 PM London Time] - The EU sites have been moved to a new instance on the web server and users logging into https://eu.ilabsolutions.com/account/login may experience slower load times while accessing the site. For optimal use of the site, we recommend logging in https://zrh.ilabsolutions.com/account/login. Users can continue to use https://eu.ilabsolutions.com/account/login, without issue, on 26/10/2018.

[05:16 PM London Time] - DNS cache should be cleared and users should be able to access all European sites. There may be some slower load times on some site pages. iLab SRE will be working with our infrastructure server group to monitor closely and resolve any lingering issues. Users can continue logging in through custom, institution URLs or any of the URLs mentioned above.

Please contact ilab-support@agilent.com if there are any questions or issues.

[03:10 PM U.S. EST] - Service disruption for iLab DFCI site. iLab Engineers investigating.

[03:13 PM U.S. EST] - Site Reliability Engineering (SRE) team engaged and started investigation.

[3:37 PM U.S. EST] - iLab DFCI site services restored.