[03:45 AM U.S. EST] - iLab Site Reliability Engineers continue to manually monitor and clear queue loads within the server.

[05:20 AM U.S. EST] - Patch for code fix has begun. iLab Site Reliability Engineers and R&D will monitor and test.

[06:10 AM U.S. EST] - Code patch completed and tested and server is operational and stable. We will continue to monitor system health throughout the day.

If there are any questions, please contact iLab Support at ilab-support@agilent.com

The iLab site is currently experiencing an issue on the server, and this may be causing pages to be slow or unresponsive.

[04:00 AM U.S. EST] - iLab Site Reliability Engineers are investigating the cause and will provide an update as soon as possible.

[08:10 AM U.S. EST] - iLab Site Reliability Engineers have found the issue and work with development team to resolve.

[11:17 AM U.S. EST] - iLab R&D and Site Reliability Engineers have found a fix and are working to correctly implement into the site.

[05:05 PM U.S. EST] - iLab Site Reliability Engineers are continuing to monitor all server activity, until fully resolved.

If there are any questions, please contact iLab Support at ilab-support@agilent.com or via phone at 1-800-690-2957.

[08:00 PM U.S. EST] - iLab Site Reliability Engineers investigating connection issues.

[08:23 PM U.S. EST] - Network provider has isolated issue and are working to resolve.

[8:48 PM U.S. EST] - iLab Site Reliability Engineers are restarting jobs in the application.

[8:58 PM U.S. EST] - Issue has been resolved. All iLab functions are operational.

Please contact iLab Support ilab-support@agilent.com, with any questions.

[December 10th - 02:50 PM AEDT] - Attempts to load the confirm usage page, on the iLab application, for core facility site administratores may be resulting in errors. iLab Site Reliability Engineers are investigating.

[December 10th - 03:06 PM AEDT] - iLab Site Reliability Engineers have found the issue are working to implement a fix.

[December 10th - 03:31 PM AEDT] - The fix has been implemented and deployed into the AU production site. We have confirmed our systems are operating as expected again.

For more information or questions, you can contact iLab Support at ilab-support@agilent.com or by calling 1-800-690-2957 and leave a voicemail if outside of standard business hours.

[03:15 PM U.S. EST] - The iLab North American site is currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. iLab Site Reliability Engineers are investigating the cause and will provide an update as soon as possible.

[03:36 PM U.S. EST] - iLab Site Reliability Engineers have identified a likely cause of the database load.

[03:50 PM U.S. EST] - iLab Site Reliability Engineers have introduced preliminary mitigations and continue to investigate the root cause.

[04:40 PM U.S. EST] - iLab Site Reliability Engineers have put in place a fix to restore database health and the service is back to healthy operation.

The iLab site is currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. The issue has been identified and iLab Site Reliability Engineers are working with our vendor to implement a permanent fix.

[11:00 AM U.S. EST] - iLab Site Reliability Engineers are investigating the cause and will provide an update as soon as possible.

[12:34 AM U.S. EST] - Traffic should be stabilizing and returning to normal. iLab Site Reliability Engineers are continuing to monitor the situation.

If there are any questions, please contact iLab Support at ilab-support@agilent.com or via phone at 1-800-690-2957.