All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
iLab Routine Maintenance - Multiple Instances

On Saturday May 11th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Active Incidents



Past Incidents

Monday, December 11th, 2017

No incidents reported

Sunday, December 10th, 2017

No incidents reported

Saturday, December 9th, 2017

No incidents reported

Friday, December 8th, 2017

No incidents reported

Thursday, December 7th, 2017

No incidents reported

Wednesday, December 6th, 2017

No incidents reported

Tuesday, December 5th, 2017

No incidents reported

Monday, December 4th, 2017

No incidents reported

Sunday, December 3rd, 2017

No incidents reported

Saturday, December 2nd, 2017

No incidents reported

Friday, December 1st, 2017

No incidents reported

Thursday, November 30th, 2017

No incidents reported

Wednesday, November 29th, 2017

No incidents reported

Tuesday, November 28th, 2017

No incidents reported

Monday, November 27th, 2017

No incidents reported

Sunday, November 26th, 2017

No incidents reported

Saturday, November 25th, 2017

No incidents reported

Friday, November 24th, 2017

No incidents reported

Thursday, November 23rd, 2017

No incidents reported

Wednesday, November 22nd, 2017

No incidents reported

Tuesday, November 21st, 2017

No incidents reported

Monday, November 20th, 2017

No incidents reported

Sunday, November 19th, 2017

No incidents reported

Saturday, November 18th, 2017

No incidents reported

Friday, November 17th, 2017

No incidents reported

Thursday, November 16th, 2017

No incidents reported

Wednesday, November 15th, 2017

No incidents reported

Tuesday, November 14th, 2017

Non-Sponsored Fund Assignments

[11/13/2017] - iLab is aware of an issue with payment information not displaying correctly in the system. We are actively working on resolving this issue at highest priority.

[11/15/2017, 1:15 PM (EST)] - The issue regarding missing payment information should be resolved. Please contact iLab Support at ilab-support@agilent.com if there are any issues.

Monday, November 13th, 2017

No incidents reported

Sunday, November 12th, 2017

No incidents reported