All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Active Incidents




Past Incidents

Tuesday, March 26th, 2024

No incidents reported

Monday, March 25th, 2024

No incidents reported

Sunday, March 24th, 2024

No incidents reported

Saturday, March 23rd, 2024

iLab Routine Maintenance - Multiple Instances

On March 23rd, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

[Saturday, March 23, 2024; 6:45 AM (UTC)] - Scheduled Maintenance completed successfully and sites are fully operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, March 22nd, 2024

No incidents reported

Thursday, March 21st, 2024

No incidents reported

Wednesday, March 20th, 2024

No incidents reported

Tuesday, March 19th, 2024

No incidents reported

Monday, March 18th, 2024

No incidents reported

Sunday, March 17th, 2024

No incidents reported

Saturday, March 16th, 2024

No incidents reported

Friday, March 15th, 2024

CrossLab CrossLab Connect Scheduled Maintenance

Friday March 15, 2024 at 7:30 - 8:00 AM (UTC), Agilent will be performing a routine maintenance on the following server:

  • CrossLab Connect

This planned Maintenance will require 30 minutes of downtime.

[Friday, March 15, 2024; 8:00 AM (UTC)] - Scheduled Maintenance completed successfully and sites are fully operational.

For any questions or concerns please contact Agilent CrossLab Connect Support via crosslab.support@agilent.com.

Thursday, March 14th, 2024

No incidents reported

Wednesday, March 13th, 2024

No incidents reported

Tuesday, March 12th, 2024

No incidents reported

Monday, March 11th, 2024

No incidents reported

Sunday, March 10th, 2024

No incidents reported

Saturday, March 9th, 2024

iLab Routine Maintenance - Multiple Instances

On March 9th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

[March 9th, 2024 at 5:30 AM (UTC)] - Maintenance is complete and sites are operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, March 8th, 2024

No incidents reported

Thursday, March 7th, 2024

No incidents reported

Wednesday, March 6th, 2024

No incidents reported

Tuesday, March 5th, 2024

No incidents reported

Monday, March 4th, 2024

No incidents reported

Sunday, March 3rd, 2024

No incidents reported

Saturday, March 2nd, 2024

No incidents reported

Friday, March 1st, 2024

No incidents reported

Thursday, February 29th, 2024

No incidents reported

Wednesday, February 28th, 2024

No incidents reported

Tuesday, February 27th, 2024

No incidents reported

Monday, February 26th, 2024

No incidents reported